Frequently Asked Questions
You can cancel a false alarm by entering a disarm code or calling the monitoring center with your passcode. Operators verify each event before dispatching emergency services when possible.
Fire alarm monitoring ensures immediate notification to fire departments, which can significantly reduce response times, saving lives, property, and assets in emergencies.
Yes. Many systems include mobile apps or web portals, giving you real-time alerts, arming/disarming access, and status updates from anywhere.
In many cases, fire alarm monitoring is required by NFPA codes or local fire authorities. Some insurance providers also offer discounts for monitored systems.
FSS provides reliable, UL-listed monitoring, fast response times, and integration with advanced life safety and security systems—backed by a team trained to protect what matters most.