The Risky Business of Ring’s Vulnerable Security
If you are like the rest of Americans, you have noticed that the Ring Security company has been in the news lately— and not for anything useful. Between security hacks and lawsuits, the company has landed itself in hot water.
Surveillance Camera Hacks
Homeowners have security cameras installed in their homes to give them peace of mind when they are not able to see what is going on inside. But what happens when a stranger can access your security cameras? Unfortunately, that is what is happening for some Ring Security customers.
In December 2019, a family’s Ring camera that was installed in their children’s playroom was accessed by an unknown hacker. The hacker then spoke directly to the family’s 8-year-old daughter, using derogatory language and trying to persuade the girl to misbehave. This incident is not isolated, as several more customers have come forward with comparable stories.
There is no denying that there has been a surge in hacked Ring accounts. Because Ring accounts do not require two-factor authentication by default, many customers are leaving themselves susceptible to hackers that use inexpensive password-cracking software. These programs work by using login credentials that have been compromised and shared on the dark web.
The Ring company did not release a statement addressing customers’ concerns until December 12, 2019. Ring’s response was, “Recently, we were made aware of an incident where malicious actors obtained some Ring users’ account credentials (e.g., username and password) from a separate, external, non-Ring service and reused them to log into some Ring accounts.
Unfortunately, when people reuse the same username and password on multiple services, it’s possible for bad actors to gain access to many accounts.”
They then said that they have taken actions to block some hackers from their system, but that their customers should update their passwords and enable two-factor authentication.
Ring’s response did not sit well with some of their affected customers, and on December 26, 2019, a $5 million federal class-action lawsuit was filed against Ring and their parent company Amazon. The lawsuit alleges claims for negligence, invasion of privacy, breach of implied contract, breach of implied warranty, and unjust enrichment.
The lawsuit claims, “While Ring quickly attempted to distance itself from liability by blaming customers for failing to create strong security passwords, it is Ring who failed to provide sufficiently robust security measures such as two-factor authentication and other protocols necessary to maintain the integrity and inviolability of its cameras. As a result of Ring’s defective design, and its failure to imbue its Wi-Fi cameras with sufficient security protocols, its customers’ most basic privacy rights were violated along with the security and sanctity of their homes.”
When it comes to your family’s safety and privacy, you want to make sure you are in good hands. Companies like Ring and Amazon are successful because they have enormous advertising budgets and can become more well-known by running their ads as much as they choose.
To avoid this trap, look for companies that have a history of putting customer privacy and satisfaction first. Reputable security companies have sophisticated security measures in place that can prevent hackers from getting in. Additionally, setting up professional monitoring is an inexpensive way to provide an additional layer of security. Our options start at only $27 per month for monitoring.
The security experts at FSS Technologies can help you determine what the best security system options are for your home and budget. Give us a call today to get protected.
Explore Our Other Blogs
Why Cheaper Isn’t Better When It Comes to Security
What is DIY Security? The development of home security technology using wireless transmission connections and battery power has made it possible for DIY options to enter the home security market. One of the biggest misconceptions about DIY home security is that it is so easy that a person with absolutely zero background on audiovisual equipment…
Which Businesses are Burglarized Most?
The idea of business theft and burglary is not a pleasant one; however, the likelihood of your business being burglarized is rather high. In fact, approximately 37% of small business owners were impacted by burglary or theft over the past year. Retail businesses in particular are highly targeted as thieves are seeking the opportunity to either use or resell stolen items. Everything from simple shoplifting to employee theft can contribute to overall business…
Security Integrations with Avigilon Alta
Security systems and integrations For business owners and managers, security systems are a key tool in protecting your customers, property, and commercial operations. There are several components to consider when working to create the best security system for your business, and there’s never a one-size-fits-all solution. A helpful approach to finding the best fit for…
What are the Components of a Security System?
Security systems can vary widely in size and scale: from simple home alarms and small business surveillance systems to commercial-grade intrusion and detection systems. One system could even be comprised of enterprise-level networks that stretch across multiple locations. Understanding the essential components of a security system is the best way to start your search for…
What Are The Different Types of CCTV Cameras?
Your company’s security camera is part of a closed-circuit television system (CCTV). CCTV uses one or more cameras, through either wireless or wired transmission, to send the broadcast from the camera directly to a monitor, set of monitors, or a recording device—providing you peace of mind in the case of crime, fire, theft, or accidents…
What are BDA Systems?
As technology continues to evolve and building codes grow more stringent, bi-directional amplifier (BDA) systems are no longer just a luxury—they’re a critical component in ensuring your building’s safety and compliance. Whether you’re a property owner, facilities manager, or contractor, understanding BDA systems is essential, and choosing the right partner for installation makes all the difference….
Do You Know How Your Alarm System Communicates?
What is alarm monitoring? One of the most sought-after features for residential and commercial security systems is 24/7 alarm monitoring. Monitored security systems are connected to a central monitoring facility with staff who review tripped alarms, verify emergencies, and contact relevant emergency services. Monitors generally reach at least two phone numbers connected to a residence…
What Are Fire Alarm System Zones?
Fire alarm zones are standard in conventional fire panels. Each zone represents a different area in the building to help firefighters and professionals pinpoint the source of an alarm. However, it can be confusing to research fire alarm zones because they are not as common as they once were. Conventional and addressable systems handle communication for fire…
Can You Get in Trouble for Breaking into Your Own House?
Is it legal for you to break into your own house? Yes, you can get in trouble for breaking into your own house—at least temporarily. If the police are notified that there is a break-in at a residence, either by a neighbor or a security alarm, they can detain or arrest you until you can…
Reasons to Choose a Local Security Company
Whether you’re considering investing in a home or commercial security system or switching providers, you may be weighing local and national companies. Which companies can you trust? Is there a difference in service between your options? Does a larger company necessarily mean better service? There are pros and cons to both sizes of company, but…