Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
Which Businesses are Burglarized Most?
The idea of business theft and burglary is not a pleasant one; however, the likelihood of your business being burglarized is rather high. In fact, approximately 37% of small business owners were impacted by burglary or theft over the past year. Retail businesses in particular are highly targeted as thieves are seeking the opportunity to either use or resell stolen items. Everything from simple shoplifting to employee theft can contribute to overall business…
Security Cameras Are Not Created Equal
The Difference in Security Cameras Cameras are one of the most critical components in your security arsenal, and not all security cameras are the same. Why you ask? Consider these differences: Various types and sizes of cameras Indoor vs. outdoor cameras Cameras that are easy to camouflage Cameras that provide high-quality video footage Wired cameras vs. wireless…
Smart Homes: How Automation Helps
Home automation solutions are no longer the ideas of science fiction. These intelligent home systems can save you hundreds of dollars through energy conservation, and they can provide state-of-the-art security to protect your home and the loved ones inside of it. What is A Smart Home? A smart home is equipped with lighting, heating, and…
Smart Home Security & How to Implement
Home Security Paired with Home Automation Security vs. home automation is the friendliest rivalry around. Why? Because they play so well together. Security systems used to have a singular focus—keeping unwanted people out of a house. But as technology evolves, security equipment placement throughout the home for protection performs a dual purpose: Helping homeowners with…
Does My Business Need an Access Control System?
Does My Business Need an Access Control System? Before determining whether your business could benefit from an access control system, let’s go over the different types and their capabilities. In short, an access control system is a type of security system that lets you control who, where, and when someone can enter or exit your…
The Risky Business of Ring’s Vulnerable Security
If you are like the rest of Americans, you have noticed that the Ring Security company has been in the news lately— and not for anything useful. Between security hacks and lawsuits, the company has landed itself in hot water. Surveillance Camera Hacks Homeowners have security cameras installed in their homes to give them peace…
7 Tips For Small Business Security
We hope it never happens to you, but workplace crime is something that all business owners should be prepared to encounter. With one-third of our life spent at work, it is an important place to secure and monitor for your safety, and that of your employees. Luckily, there are many simple, proactive steps you can…
How is a Fire Sprinkler System Designed?
While fire sprinkler systems seem the same at first glance, there’s no one-size-fits-all solution for all commercial properties. Depending on a structure’s needs and circumstances, fire sprinkler systems use different combinations of various components. The ideal design should accommodate the unique features of each industry, layout, and operation. Whether you’re looking to install a fire…
Smart Home Technology for Aging Adults
Alzheimer’s Awareness Around 75% of seniors want to stay in their homes as they age, according to the American Association of Retired Persons (AARP), even if they need day-to-day assistance or have ongoing health issues like early-stage Alzheimer’s or dementia. According to the Alzheimer’s Association, 5.8 million Americans are living with the disease, and by…
Has Chicago’s CCTV System Helped Lower Crime Rates?
It’s been 19 years since the Chicago Police Department (CPD) kicked off its pilot of Police Observation Devices (PODs). Today, there’s a network of 50,000+ surveillance cameras in use all over the city. But Are They Working? This simple question has no simple answer. According to the Chicago Police Department, in some areas, narcotic related crimes…