Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
What is a Smart Home and How Can Home Automation Solutions Help You?
Home automation solutions are no longer the ideas of science fiction. These intelligent home systems can save you hundreds of dollars through energy conservation, and they can provide state-of-the-art security to protect your home and the loved ones inside of it. What is A Smart Home? A smart home is equipped with lighting, heating, and…
How Does Fire Alarm Monitoring Work?
According to the National Fire Protection Association (NFPA), there is a fire reported in the United States every 23 seconds. If a fire occurs in your home or business, you want to be notified right away. You might be asking yourself, so how does this work? How can I ensure I am protected at all…
The Benefits of Keyless Access Control
As your organization grows and evolves, managing physical access becomes increasingly complex. Traditional keys often struggle to keep pace with changing employee roles, multiple locations, and heightened security expectations. These issues don’t just cause minor issues—they create risks that can impact productivity, compliance, and overall security. Keyless access provides a modern approach to commercial access…
The Ins and Outs of Your Business’s Fire Alarm Installation
A fire alarm system is part of the business security system that keeps your business, property, and employees safe. A fire can become life-threatening in two minutes and can engulf a building within five minutes. Your business could go up in flames in a matter of moments without the proper equipment and detection systems in place to protect everything…
Are All Home Security Systems the Same?
Home security used to be synonymous with burglar alarms, but this is no longer the case. Home security today is not only about protection, but also comfort, convenience, communication, and information. All home security systems never were the same—there were different manufacturers, different types of equipment, and various providers. Today, there are entirely new categories…
Winter Commercial Fire Safety Tips
While fire safety and prevention are crucial year-round, unique fire hazards accompany winter’s freezing temperatures. The National Fire Protection Association (NFPA) reports that many holiday-related factors contribute to an increased fire risk during the winter months, and commercial settings are just as vulnerable. Besides creating and reviewing company-wide fire safety procedures, here are 4 tips…
3 Types of Security Lights
Your security system is only useful if you can see what is going on when you can’t be there. This also means that when it gets dark, your cameras need to be able to capture the image clearly. To do this past dusk will require that you set up security lighting. Additionally, check out the…
How Much Data Does a Wifi Security Camera Use?
Internet Speed Bandwidth Internet bandwidth is a significant issue nowadays. Everything is tapping into the internet— from our phones to our refrigerators. If you’re installing internet protocol (IP) security cameras, they will inevitably use some of the bandwidth from your network. The question is, how much? When you purchase home internet service, you typically get…
Addressable vs. Conventional Fire Alarms
When determining what type of fire alarm systems are best for your business, it boils down to your choice between a conventional and addressable alarm system. The combination of smoke, heat, and carbon monoxide detectors work together with your control panel to keep your business safe. Additionally, you will need to determine what kind of automatic…
What to Know About Smart Locks
Smart locks have been on the market for several years and continually gain features as technology advances. Learn how useful they can be and how to find the best option for your home or business. What’s a smart lock? Smart locks are door locks controlled digitally. These locks can be monitored and controlled by an…