Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
5 Ways Your DIY Security System is Failing You
In the digital age, DIY projects are the rage in all things, including home security. People turn to DIY home security because it seems easy and can save you a few bucks. Unfortunately, you really do get what you pay for if you choose a DIY security system. Whether you are a homeowner, a business owner, or…
FAQs About Fire Alarm Inspections
Fire alarm inspections are a critical part of protecting people, property, and business continuity. For commercial building owners, property managers, and facility teams, these inspections are not just a regulatory obligation—they are an essential safeguard that helps ensure fire alarm systems will function when they are needed most. Understanding how fire alarm inspections work, what…
Are You a Spectrum Customer Losing Service?
When Spectrum closed the doors on its home security system business in February 2020, many customers were left high and dry. The Spectrum Backstory Spectrum is a subsidiary of Charter Communications, the second-largest cable provider in the country offering service in 42 states. Charter inherited Spectrum in a 2016 merger with Time Warner Cable and Bright House…
The Top 5 Reasons Why Your Smoke Alarm Is Beeping
One of the most critical components of any fire safety plan is the humble smoke alarm. Yet, few things are more disruptive (and potentially alarming) than a smoke alarm that won’t stop beeping. Whether you manage a bustling office, run a multi-unit residential property, or hear smoke detector beeps in your own home, understanding why…
Avigilon Alta: The Industry’s Leader in Commercial Access Control
With the rise in popularity of hybrid workspaces and flexible scheduling, more business owners are turning to access control systems to secure their investments. Not only are access control systems the latest standard for commercial security, but FSS Technologies is a proud partner with Avigilon Alta, the leading access control system manufacturer. Why Avigilon Alta?…
Choosing a Safe Neighborhood in Chicago
There are a lot of great places to live in Chicago. From the historic vibe of Printers Row to the ultra-stylish River North, there are neighborhoods to fit every personality. But are they safe? It turns out, many of them are. According to Niche.com—which ranks neighborhoods based on crime, schools, cost of living, etc.—the short commuting times…
Why Fire Alarm Monitoring is Essential for Your Business
We’ve talked about the National Fire Protection Association (NFPA) in previous blogs and how it is essential to understand and obey their standards when installing, testing, and maintaining fire alarm systems. Fire Alarm Monitoring is the Law Your business might need to include monitoring as part of its fire safety system due to NFPA 101® . NFPA…
When Is Automatic Fire Detection Required?
A fire detection system is a good idea for your property, and many insurance companies offer discounts based on your level of protection. While not required in your private residence, the law does require automatic fire detection in a wide array of other facilities. Local Building Code Requirements Your state’s building code will spell out…
Fire Safety for Multistory Buildings
While it can seem similar to homes or businesses, multistory properties have unique demands for fire safety. Whether your property includes a mid-rise condo and business building or multiple low-rise apartment locations, it requires additional care and consideration when evaluating the protection of inhabitants from fire hazards. If a fire breaks out in one…
What Do Villages Require to Add a Security System?
What Is a Village? A village in the United States is defined as a small municipality with limited corporate powers. A village government usually consists of a village board made up of trustees and a village president. Village Building Codes Have Minimum Requirements Every village adopts its own building codes to establish minimum requirements for…