Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
How to Deter Burglars From Your Business
Burglaries are often considered crimes of opportunity, leaving businesses struggling to recover in the aftermath. Although there is no all-powerful solution to protect your business, you can implement various preventative measures that bolster your security efforts. Here are 5 actions you can take to help deter burglars from casing and breaking into your business. 1….
Who Owns ADT Alarm Systems After Install?
You’ve paid to have an alarm system installed in your home. Do you own the equipment? Most likely, but not yet if you contracted with a big-box home security company like ADT. Payment Plans for Equipment Most people sign up on special offers in which they will pay an installation fee for the equipment, but…
How Savance Workplace Can Work for You
Savance Workplace is one of the nation’s leaders in workforce management solutions, offering tools that help declutter your company’s processes and optimize your productivity. With a wide variety of fully customizable products branded for your business, Savance Workplace can help your organization take its efficiency to the next level. As a trusted partner of Savance…
Who Are the Best Security Companies in Indiana?
Finding the right company to install and monitor the security in your home (or business) is an important choice. You need to know and trust the people who will be responsible for keeping you safe. In Indiana, we know that there are many teams ready and capable of protecting your home and business. To help…
Theft Prevention Tips for Businesses
Theft, unfortunately, can take a wide variety of forms. Theft in a retail business might include the loss of physical property from shoplifting or can come in the form of embezzlement. In the retail sector, a 2019 National Retail Security Survey reported the average cost per shoplifting incident is $546.67. According to the 2018 Hiscox…
What to Do After a Break In
No one ever wants to be victimized by a burglar, but the fact is that many will encounter a theft or break-in at some point in their lifetime. A recent study by Bankrate shows that there are over 1 million burglaries in the United States each year, with a new burglary happening approximately every 26…
Do You Know How Your Alarm System Communicates?
What is alarm monitoring? One of the most sought-after features for residential and commercial security systems is 24/7 alarm monitoring. Monitored security systems are connected to a central monitoring facility with staff who review tripped alarms, verify emergencies, and contact relevant emergency services. Monitors generally reach at least two phone numbers connected to a residence…
How Much Data Does a Wifi Security Camera Use?
Internet Speed Bandwidth Internet bandwidth is a significant issue nowadays. Everything is tapping into the internet— from our phones to our refrigerators. If you’re installing internet protocol (IP) security cameras, they will inevitably use some of the bandwidth from your network. The question is, how much? When you purchase home internet service, you typically get…
DIY Security Systems
DIY home security systems have been on the market for years, offering homeowners the ability to order and install a simple-to-use system for their property. A DIY system often boasts cheap and easy security solutions for a home but are not the right fit for all homes. Cost-Benefits As with almost everything in life, cheaper isn’t…
The Cost of Professional Security Monitoring vs. Self-Monitoring
We recently talked about the various codes required for your security and fire protection systems. We also talked about why monitoring is vital as part of a business’s fire safety system—mainly because the code may require it. This blog will address the pros and cons of self-monitoring your business’ entire alarm system versus the cost of professional security monitoring. First, what is the difference between the two? Professional vs. Self…