Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
Smart Home Security & How to Implement
Home Security Paired with Home Automation Security vs. home automation is the friendliest rivalry around. Why? Because they play so well together. Security systems used to have a singular focus—keeping unwanted people out of a house. But as technology evolves, security equipment placement throughout the home for protection performs a dual purpose: Helping homeowners with…
The Risky Business of Ring’s Vulnerable Security
If you are like the rest of Americans, you have noticed that the Ring Security company has been in the news lately— and not for anything useful. Between security hacks and lawsuits, the company has landed itself in hot water. Surveillance Camera Hacks Homeowners have security cameras installed in their homes to give them peace…
5 Common Fire Safety Violations
For business owners, maintaining a commercial fire safety system is crucial for day-to-day protection. Ensuring your system and its components are in order is especially important when your business’ fire inspection occurs each year. Even if you do everything you can to prepare for your next fire inspection, you may only realize you missed something…
What to Do After a Break In
No one ever wants to be victimized by a burglar, but the fact is that many will encounter a theft or break-in at some point in their lifetime. A recent study by Bankrate shows that there are over 1 million burglaries in the United States each year, with a new burglary happening approximately every 26…
Do You Know How Your Alarm System Communicates?
What is alarm monitoring? One of the most sought-after features for residential and commercial security systems is 24/7 alarm monitoring. Monitored security systems are connected to a central monitoring facility with staff who review tripped alarms, verify emergencies, and contact relevant emergency services. Monitors generally reach at least two phone numbers connected to a residence…
Fire Systems for the Manufacturing Industry
Few industries face as many fire safety concerns as manufacturing does, and the consequences of poor fire safety can be catastrophic. From 2017 to 2021, roughly 36,784 fires occurred yearly at industrial or manufacturing properties, causing $1.5 billion in direct property damage. With materials prone to combust or explode, industrial businesses must take extra care…
Smart Home Technology for Aging Adults
Alzheimer’s Awareness Around 75% of seniors want to stay in their homes as they age, according to the American Association of Retired Persons (AARP), even if they need day-to-day assistance or have ongoing health issues like early-stage Alzheimer’s or dementia. According to the Alzheimer’s Association, 5.8 million Americans are living with the disease, and by…
Livly: A Modern Residential Community Experience
The Livly property and tenant management system is one of the most cutting-edge and all-inclusive apartment app experiences available today. The system offers low-cost technology and fully integrated experiences that pair well with a variety of existing property management systems. As a proud partner with Livly, FSS Technologies offers this trusted technology solution for both…
How Security Cameras Work at Night
Security Camera Night Vision Light is crucial for a camera to work. Without light, the camera can’t see anything, so how do security cameras work at night? Infrared radiation (IR), or infrared light, is a type of electromagnetic radiation that is invisible to human eyes. It is essentially energy, a heat, that all objects emanate….
Why Fire Sprinkler, Extinguisher, and Backflow Inspections Matter
At FSS Technologies, we believe that safety isn’t a luxury—it’s a necessity. Our commercial fire protection services are designed to give your business peace of mind, knowing that your properties, people, and assets are secure and compliant with fire and life safety codes. We specialize in fire sprinkler systems, fire extinguishers, and backflow preventer inspections…