Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
Fire Safety for Kids
Setting up fire alarm systems and fire monitoring are fundamental elements in your home’s fire safety plan. However, that is only the beginning. Educating your children on fire prevention, fire safety, and how to manage an emergency are vital in keeping your family safe. According to the American Red Cross, not only are children under five…
Motion Detector Installation Basics
Motion detection devices are a crucial component of any security system, commercial or residential. They allow owners to cover a relatively large amount of space with a small number of devices. Motion detectors also are known to detect activity that window sensors might miss. When it comes time to install motion detection devices, remember these…
Fire Prevention, Protection, and Suppression Systems
Fire safety is a crucial matter that every business should prioritize. Whether it’s caused by arson or an accident, a fire can cause catastrophic damage to a company’s property, inventory, and equipment if the proper protection measures aren’t in place or there are operational issues. In more unfortunate cases, insufficient fire safety standards can put…
What to Do if Someone Breaks into Your House
Arriving home to find that your home has been burglarized is one of the worst feelings someone can have. You’re left feeling raw, vulnerable, and angry. In this time of high stress, it may be hard to put your thoughts together to remember everything that now needs to be done. We have put together a list…
What Do Villages Require to Add a Security System?
What Is a Village? A village in the United States is defined as a small municipality with limited corporate powers. A village government usually consists of a village board made up of trustees and a village president. Village Building Codes Have Minimum Requirements Every village adopts its own building codes to establish minimum requirements for…
What Is CCTV Footage?
CCTV stands for closed-circuit television, in which video cameras transmit a signal to a specific, limited set of monitors. Wired and wireless cameras in a CCTV system are usually used for surveillance and security purposes. The footage can help prevent crime, aid in the capture of a suspect if an offense occurs, or serve as…
Can a Security System Save My Business Money?
If you’re a business owner, you know the importance of weighing the pros and cons of major purchases before making them. A commercial security system is one of the higher-ticket items that can cause the most significant hesitation. While they can take large investments to purchase, install, and maintain, security systems can offer long-term savings…
What Is an Area of Refuge?
Area of Refuge Systems An area of refuge, also known as an area of rescue assistance, is a place within a building where people can safely wait for rescue and call emergency responders for help. An area of refuge is part of U.S. federal law, enacted in 1990 as part of the Americans with Disabilities Act….
Cost of Home Security Systems
Getting a security system for your home is a wise investment. While the obvious benefit is protection for your family, home, and belongings, it’s hard to put a price on the peace of mind that comes from knowing that you and your family will have professional help in case of an emergency. Still, you must…
How to Deter Burglars From Your Business
Burglaries are often considered crimes of opportunity, leaving businesses struggling to recover in the aftermath. Although there is no all-powerful solution to protect your business, you can implement various preventative measures that bolster your security efforts. Here are 5 actions you can take to help deter burglars from casing and breaking into your business. 1….