Video Doorbell Privacy Issues
Video Doorbells In the News
Video doorbells are one of the hottest home security tools on the market today. We agree. Once you have a video doorbell, you’ll probably wonder how you ever lived without it. Check out our blog on How a Video Doorbell Works to learn more.
However, like any technology on the market today, privacy issues continue to be a significant concern and video doorbell companies have come under scrutiny for some of their privacy practices.
A video doorbell is like caller ID for your front door. A camera turns on when someone rings your doorbell or movement is detected by the front door. You can log in to an app on your smartphone and view a live feed of the person at the door.
Many video doorbell systems also record footage of visitors who approach your door while you’re away from home or unable to answer the door. Most popular commercial video doorbell systems don’t offer local storage for recorded video, so you must subscribe to a cloud service for a monthly fee to view your recorded clips. Monthly subscriptions are what drive their revenue.
You believe you are the only one who has access to view your recorded video footage, particularly if you have an encrypted Wi-Fi network. However, it turns out, you may not be, and that is why some video doorbell companies have been in the news of late.
Security researchers discovered flaws in some video doorbell devices that left the systems exposed to hackers. Hackers could easily see and hear audio and video transmitted by the video doorbell.
Another issue recently discovered: the terms of service agreements for some video doorbell companies include clauses that allow employees at the video doorbell companies to view your videos. Granted, it is usually for training purposes or to help improve service, but it is still disconcerting for many consumers. Especially when there are reports about video doorbell employees annotating footage with actions like “kissing, firing guns, and stealing.”
Additionally, it was reported that unencrypted video and audio transmissions were being viewed by employees of these video doorbell companies even though the terms of service did not explicitly give the company that right.
If the company housing your recorded video is accessing your video, how can they use it?
While you may be comfortable with your video being used for training or product improvement processes, some homeowners were up in arms earlier this year when they discovered their videos were being used for advertisements.
Users had opted-in to an alert service that showed the faces of suspected criminals around the country. What they didn’t realize was that the fine print granted the video doorbell companies an unlimited, irrevocable, fully paid and royalty-free, perpetual, worldwide rights to exploit Shared Content for any purpose.
The bottom line is that you must be your own advocate for the privacy of your information. Do not sign contracts without carefully reading them. Remember that anything transmitted over Wi-Fi or stored in the cloud is susceptible to hacking if it is not encrypted. It’s up to you to do your research and choose to work with companies who are known for their strong privacy practices, data encryption methods, and who have not had reported breaches of their security measures.
If you want to read more about the privacy battles brewing over video doorbells, check out The Washington Post’s article, The doorbells have eyes: The privacy battle brewing over home security cameras. There is some excellent information in here about how to be a responsible video doorbell owner, as well as some of the current privacy debates that are brewing.
Explore Our Other Blogs
Avigilon Alta: The Industry’s Leader in Commercial Access Control
With the rise in popularity of hybrid workspaces and flexible scheduling, more business owners are turning to access control systems to secure their investments. Not only are access control systems the latest standard for commercial security, but FSS Technologies is a proud partner with Avigilon Alta, the leading access control system manufacturer. Why Avigilon Alta?…
Can Video Doorbells Be Used in Apartments?
It is at the discretion of your building manager as to whether you can use a video doorbell for your apartment. There usually are two concerns that arise when it comes to video doorbell usage in a rented property: installation concerns and privacy concerns. Issues with Video Doorbells Installation Concerns Many video doorbell systems require…
What are the Best Outdoor Security Cameras?
When it comes to protecting your home, you need to think about both the indoor and outdoor components of your security system. Security cameras can allow you to see and monitor what is going on, even if you aren’t there in person. Placing cameras outside to protect your home or business requires a bit more…
Fire Systems for the Restaurant Industry
Companies in varying industries face fire hazards in their standard operations to a certain degree. Businesses that operate commercial kitchens, however, are at significant risk for fire-related hazards because cooking equipment is a leading cause of commercial fires. According to the U.S. Fire Administration, an estimated 50% of non-residential fires were caused by cooking in…
What Do Villages Require to Add a Security System?
What Is a Village? A village in the United States is defined as a small municipality with limited corporate powers. A village government usually consists of a village board made up of trustees and a village president. Village Building Codes Have Minimum Requirements Every village adopts its own building codes to establish minimum requirements for…
What are Fire Ratings?
Any business owner would be devastated by a fire, and most turn to fire safety systems for preventative and protective solutions. Still, many are unaware that their building’s materials can directly influence how a fire impacts their building’s structure. In addition to investing in a comprehensive fire safety system, it is critical to consider the…
How is a Fire Sprinkler System Designed?
While fire sprinkler systems seem the same at first glance, there’s no one-size-fits-all solution for all commercial properties. Depending on a structure’s needs and circumstances, fire sprinkler systems use different combinations of various components. The ideal design should accommodate the unique features of each industry, layout, and operation. Whether you’re looking to install a fire…
Hard-Wired vs Wireless Security Systems
The chicken or the egg. Not asking which came first in this case, just which one you like better. In the world of security systems, which came first between wired and wireless was answered long ago. But the question of which is better remains. Let’s start with a quick overview of how each of these…
The Cost of Professional Security Monitoring vs. Self-Monitoring
We recently talked about the various codes required for your security and fire protection systems. We also talked about why monitoring is vital as part of a business’s fire safety system—mainly because the code may require it. This blog will address the pros and cons of self-monitoring your business’ entire alarm system versus the cost of professional security monitoring. First, what is the difference between the two? Professional vs. Self…
Smart Home Technology for Aging Adults
Alzheimer’s Awareness Around 75% of seniors want to stay in their homes as they age, according to the American Association of Retired Persons (AARP), even if they need day-to-day assistance or have ongoing health issues like early-stage Alzheimer’s or dementia. According to the Alzheimer’s Association, 5.8 million Americans are living with the disease, and by…